183 lines
11 KiB
HTML
183 lines
11 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="security" content="public" />
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<meta name="DC.Type" content="reference" />
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<meta name="DC.Title" content="Operating system recovery" />
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<meta name="abstract" content="Use this procedure if an error occurred when you installed the i5/OS operating system." />
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<meta name="description" content="Use this procedure if an error occurred when you installed the i5/OS operating system." />
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<meta name="DC.Relation" scheme="URI" content="rzahctroubleshoot.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 2004, 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 2004, 2006" />
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<meta name="DC.Format" content="XHTML" />
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<meta name="DC.Identifier" content="rzahcopsys" />
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<meta name="DC.Language" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Operating system recovery</title>
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</head>
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<body id="rzahcopsys"><a name="rzahcopsys"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Operating system recovery</h1>
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<div><p>Use this procedure if an error occurred when you installed the <span class="keyword">i5/OS™</span> operating system.</p>
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<div class="section"> <ol><li>If a problem occurs when you are replacing or installing the operating
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system, a reference code appears on the control panel display, or an error
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message appears on the console. Use the following tables to determine the
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cause of the problem and take the action indicated. Then continue with the
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next step in this list.</li>
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<li>If you were using the automatic installation process, start the process
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again using the instructions in <a href="rzahcstauto.htm#rzahcstauto">Starting the automatic installation process again</a>.</li>
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<li>Start the manual installation again using the following steps. <div class="note"><span class="notetitle">Attention:</span> If you do this on a primary partition when
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secondary partitions are active, this will cause all partitions to IPL immediately.
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If you have active secondary partitions, power them off before you use this
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procedure.</div>
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<ol type="a"><li>Load the first volume (B29xx_01) into the installation device for the
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alternate IPL. Prepare the device.</li>
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<li>Use the control panel to set the mode to <strong>Manual</strong> and select function <strong>03</strong>.
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Press Enter on the control panel.</li>
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<li>Return to the task that failed and start the task again at the step where
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the IPL or Install the System display appears on the console.</li>
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<li>After you respond to the Confirm Install of Operating System display,
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you should see the Select a Language Group display. Verify that the language
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feature that is displayed matches the language feature for the <span class="keyword">i5/OS</span> installation
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media that you are using.</li>
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</ol>
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</li>
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</ol>
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</div>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" class="singleborder" frame="border" border="1" rules="all"><thead align="left"><tr class="tablemainheaderbar"><th colspan="2" align="center" valign="bottom" id="d0e64">Operating
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system problems</th>
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</tr>
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<tr class="tablesubheaderbar"><th valign="top" width="27.1356783919598%" id="d0e67">Symptom</th>
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<th valign="top" width="72.8643216080402%" id="d0e69">Action</th>
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</tr>
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</thead>
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<tbody><tr><td align="left" valign="top" width="27.1356783919598%" headers="d0e64 d0e67 ">B900 3000 through B900 308F</td>
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<td align="left" valign="top" width="72.8643216080402%" headers="d0e64 d0e69 "><p>The reference codes in this range are
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displayed by the installation of the operating system process. Review the
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information in <a href="../rzahb/rzahbpa0.htm">Analyze
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and handle problems</a> . Take the appropriate recovery action. Then start the
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installation process again.</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="27.1356783919598%" headers="d0e64 d0e67 ">B900 3100 through B900 37FF</td>
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<td align="left" valign="top" width="72.8643216080402%" headers="d0e64 d0e69 "><p>The reference codes in this range are
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displayed by the start operating system process. Go to <a href="../rzahb/rzahbpa0.htm">Analyze and handle problems</a> . Take the appropriate recovery action. </p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="27.1356783919598%" headers="d0e64 d0e67 ">Other reference codes not listed in this
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table.</td>
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<td align="left" valign="top" width="72.8643216080402%" headers="d0e64 d0e69 "><p>If the reference code is not in the range
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of reference codes listed in this table, go to <a href="../rzahb/rzahbpa0.htm">Analyze and handle problems</a> .</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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<div class="section"><p>The following table contains some of the error messages that could
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occur during the installation of the operating system.</p>
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</div>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" class="singleborder" frame="border" border="1" rules="all"><thead align="left"><tr><th class="tablemainheaderbar" colspan="2" align="center" valign="bottom" id="d0e108">Error messages</th>
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</tr>
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<tr class="tablesubheaderbar"><th valign="top" width="26.53061224489796%" id="d0e111">Message</th>
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<th valign="top" width="73.46938775510205%" id="d0e113">Description</th>
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</tr>
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</thead>
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<tbody><tr><td valign="top" width="26.53061224489796%" headers="d0e108 d0e111 ">CPA3DE6</td>
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<td valign="top" width="73.46938775510205%" headers="d0e108 d0e113 "><p><strong>Cause:</strong> Software agreements were not found
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on the volume loaded in the alternate IPL device.</p>
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<p><strong>Recovery:</strong> Read
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the instructions for the message that is displayed on the console. Perform
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the recovery action described in the message to correct the problem.</p>
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</td>
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</tr>
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<tr><td valign="top" width="26.53061224489796%" headers="d0e108 d0e111 ">CPFA0C6</td>
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<td valign="top" width="73.46938775510205%" headers="d0e108 d0e113 "><p><strong>Cause:</strong> /QNetWare file system failed to mount.</p>
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<p><strong>Recovery:</strong> If you are performing an <span class="keyword">i5/OS</span> upgrade
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to V5R4, ignore this message. Option 25 (<span class="keyword">i5/OS</span> -
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NetWare Enhanced Integration) of the operating system (5722-SS1) will be mounted
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later. </p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="26.53061224489796%" headers="d0e108 d0e111 ">CPZ2003 CPZ2004 CPZ2005 CPZ2010 CPZ2011</td>
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<td align="left" valign="top" width="73.46938775510205%" headers="d0e108 d0e113 "><p><strong>Cause:</strong> The installation process
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received a tape or optical media error code.</p>
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<strong>Recovery for Error Code
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Ex10 0019 or Ex10 001A:</strong> <ol><li>Clean the media. <ul><li>If you are using tape, clean the tape head and tape path thoroughly.</li>
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<li>If you are using optical media, clean the media with a clean lint-free
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cloth. Gently wipe the disc from the center to the outside of the disc.</li>
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</ul>
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</li>
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<li>Try the installation process again. <ul><li>If you were using the automatic installation process, go to <a href="rzahcstauto.htm#rzahcstauto">Starting the automatic installation process again</a>.</li>
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<li>If you were using the manual installation process, go to step 3 in <a href="rzahclic.htm#rzahclic">Licensed Internal Code recovery</a> to start the installation process again.</li>
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</ul>
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</li>
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</ol>
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<p>If you receive another error message indicating a media error on the
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same installation media, contact your software provider to get another set
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of installation media to complete the installation process.</p>
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<p><strong>Recovery
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for all other error codes:</strong> Contact your authorized service provider.</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="26.53061224489796%" headers="d0e108 d0e111 ">CPZ2022</td>
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<td align="left" valign="top" width="73.46938775510205%" headers="d0e108 d0e113 "><p><strong>Cause:</strong> The restore options read
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from the installation profile are not valid. </p>
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<p><strong>Note:</strong> If you create
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distribution media and specify *NONE for the installation profile name, the
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media will contain an empty installation profile. These media cannot be used
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to perform an automatic installation.</p>
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<p><strong>Recovery:</strong> Record the recovery
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information for the error message. Try to install the operating system again
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using the manual installation process. You can also try to use the automatic
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installation process with a different set of media. If the problem occurs
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again during an automatic installation process, contact your next level of
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service.</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="26.53061224489796%" headers="d0e108 d0e111 ">CPZ2023</td>
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<td align="left" valign="top" width="73.46938775510205%" headers="d0e108 d0e113 "><p><strong>Cause:</strong> The installation options
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read from the installation profile are not compatible with the current state
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of the system.</p>
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<p>The installation requested by the options read from the
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installation profile cannot be performed. For example, this condition can
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occur when an installation is requested that does not load program <span>objects
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and that results in the QSYS library being damaged.</span></p>
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<p><strong>Recovery:</strong> Try
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to install the operating system again using the manual installation process.</p>
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</td>
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</tr>
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<tr><td align="left" valign="top" width="26.53061224489796%" headers="d0e108 d0e111 ">CPZ20xx</td>
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<td align="left" valign="top" width="73.46938775510205%" headers="d0e108 d0e113 "><p><strong>Cause:</strong> These termination messages
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are displayed by the installation of the operating system process. Print the
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display if possible; otherwise, copy all of the information.</p>
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<p><strong>Recovery:</strong> Read
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the instructions for the messages that are displayed on the console. Perform
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the recovery action described in the message to correct the problem and then
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try the installation process again.</p>
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<p><strong>Note:</strong> A short time after
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you press Enter, a B900 xxxx reference code is displayed. <a href="../rzahb/rzahbpa0.htm">Analyze and handle problems</a> contains additional information.</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahctroubleshoot.htm" title="This information describes common problem scenarios, recovery methods, and ways to get help if you encounter a problem during software installation.">Troubleshooting software installation problems</a></div>
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</div>
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</div>
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</body>
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</html>
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