372 lines
20 KiB
HTML
372 lines
20 KiB
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
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<html xmlns="http://www.w3.org/1999/xhtml" lang="en-US" xml:lang="en-us">
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<head>
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<meta name="dc.date" scheme="iso8601" content="2005-09-06" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 2004, 2006" />
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<title>Scenario: Configure a multi-hop connection through a remote server</title>
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<link rel="stylesheet" type="text/css" href="ibmidwb.css" />
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</head>
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<body>
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<a id="Top_Of_Page" name="Top_Of_Page"></a><!-- Java sync-link -->
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<script language = "Javascript" src = "../rzahg/synch.js" type="text/javascript"></script>
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<a name="scenario8"></a>
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<h3 id="scenario8">Scenario: Configure a multi-hop connection through a remote server</h3>
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<p class="sectionscenariobar"><span class="bold">Situation</span></p>
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<p>Suppose you are responsible for maintaining an iSeries™ server for
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MyCompany, a medium-sized manufacturing company in Boone, Iowa. As part of
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providing this support, you need to establish a connection between electronic
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customer support and MyCompany's iSeries server. MyCompany has an iSeries server on
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a private network that accesses the Internet through a VPN multi-hop gateway.
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The multi-hop gateway could be either an iSeries or a router that supports L2TP multi-hop
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(chained tunnels). In this case, you create a connection from your iSeries server through
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a multi-hop connection. Because you do not need to provide connections for
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other systems, you do not need to consider providing connections for other
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servers or partitions.</p>
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<a name="wq129"></a>
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<div class="notetitle" id="wq129">Note:</div>
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<div class="notebody">The HMC cannot currently provide this
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multi-hop gateway support.</div>
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<p class="sectionscenariobar"><span class="bold">Solution</span></p>
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<p>Create a Universal Connection to IBM® through the multi-hop connection. In this
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case, you establish a connection between two virtual private network tunnels
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from a remote server to electronic customer support.</p>
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<p></p>
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<p class="sectionscenariobar"><span class="bold">Advantages</span></p>
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<p>This scenario provides the following advantages:</p>
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<ul>
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<li>MyCompany can create a connection from its iSeries system on a private network through
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another iSeries or router that has direct connectivity to the Internet.</li>
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<li>The multi-hop connection provides a means of ensuring that MyCompany has
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electronic customer support available for ease of troubleshooting server problems,
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tracking current system hardware and software, or receiving software updates
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and fixes.</li>
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<li>A multi-hop connection provides a high degree of security between your iSeries system and electronic customer support by shielding it from the Internet.</li>
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<li>High speed access to electronic customer support is available with this
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option.</li></ul>
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<p class="sectionscenariobar"><span class="bold">Objectives </span></p>
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<p>In this scenario, the customer wants to ensure that IBM can support
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the MyCompany system over the network though a multi-hop connection over the
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Internet. The objectives of this scenario are as follows:</p>
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<ul>
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<li>To create a secure multi-hop connection between MyCompany and electronic
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customer support over the Internet.</li>
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<li>To automate customer support through electronic customer support and services</li>
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<li>To allow electronic customer support to create an electronic hardware
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and software inventory of MyCompany's iSeries system</li>
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<li>To permit electronic customer support to send software fixes and updates
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to MyCompany over the network</li></ul>
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<p class="sectionscenariobar"><span class="bold">Details</span></p>
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<p>The following diagram illustrates connecting the MyCompany iSeries server to
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electronic customer support through a VPN multi-hop gateway.</p>
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<div class="mmobj">
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<img src="rzatj509.gif" alt="Diagram that depicts a multi-hop connection through a remote server" /></div>
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<p><span class="bold">Configuring Universal Connection</span></p>
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<ul>
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<li>iSeries Navigator launches the Universal Connection Wizard to configure
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the connection. This only needs to be done once unless some configuration
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information needs to be updated.</li></ul>
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<p><span class="bold">Using Universal Connection</span></p>
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<p>When a Service Application wants to use the Universal Connection to communicate
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with IBM the following will occur:</p>
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<ul>
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<li>An L2TP tunnel is established to the VPN multi-hop gateway.</li>
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<li>Seeing that the connection request is for IBM service, a VPN is established through
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your existing Internet connection to a VPN Gateway at IBM.</li>
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<li>The L2TP tunnel is chained to the VPN connection.</li>
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<li>The service application communicates with the appropriate IBM servers to perform
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the requested service.</li></ul>
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<a name="scenprereqs8"></a>
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<p id="scenprereqs8" class="sectionscenariobar"><span class="bold">Prerequisites
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and assumptions</span></p>
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<p>The prerequisites for enabling electronic customer support over a remote
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multi-hop connection include:</p>
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<ul>
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<li>The iSeries server must have IP connectivity to the VPN multi-hop gateway.</li>
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<li>Ensure that the iSeries Access for Windows® and iSeries Navigator exist on your personal computer,
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as described in the <a href="../rzaij/rzaijrzaijinstall.htm">iSeries Access for Windows:
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Installation and setup</a> topic.</li>
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<li>Ensure that you install all of the latest service packs for iSeries Navigator.
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The scenarios show using the V5R4 version of the software.</li>
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<li>Ensure that TCP/IP is active. You can start TCP/IP through the Start TCP/IP
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(STRTCP) command.</li>
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<li>You must have security officer (*SECOFR) authority with *ALLOBJ,
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*IOSYSCFG, and *SECADM special authorities in your i5/OS™ user profile and *USE authority to WRKCNTINF
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in order to configure the connection using the Universal Connection wizard.</li>
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<li>You must install the TCP/IP Connectivity Utilities (5722–TC1).</li>
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<li>You must install the Digital Certificate Manager (DCM) (5722-SS1
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option 34).</li>
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<li>Ensure that the QRETSVRSEC system value is set to 1. You can check this
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value with the Display System Value (DSPSYSVAL) command. If this value is
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not set to 1, enter a Change System Value (CHGSYSVAL) command.</li>
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<li>Ensure that the VPN multi-hop gateway has been configured to allow connections
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to IBM. If you are using an iSeries as the VPN multi-hop gateway, see <a href="scenario5.htm#scenario5">Configure a direct Internet connection from a server that
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provides connectivity for other systems or partitions</a>. Other options are
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discussed in <a href="detvpnaddy.htm#detvpnaddy">Determine the IBM VPN Gateway addresses</a>.</li></ul>
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<p class="sectionscenariobar"><span class="bold">Current® System or Partition configuration
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steps</span></p>
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<p>Assuming that TCP/IP configuration already exists and works, complete the
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following steps to set up the Universal Connection if you connect to electronic
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customer support through a VPN multi-hop gateway:</p>
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<ol type="1">
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<li><a href="scenario8.htm#step1multihop1">Complete the planning work sheet.</a></li>
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<li><a href="scenario8.htm#step2multihop1">Start iSeries Navigator and select the Universal
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Connection wizard.</a></li>
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<li><a href="scenario8.htm#step3multihop1">Enter the service, address, and country information
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on the Universal Connection wizard dialogs.</a></li>
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<li><a href="scenario8.htm#step4multihop1">Under Connect through another system or partion,
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select the A multi-hop VPN connection to the Internet option.</a></li>
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<li><a href="scenario8.htm#step5multihop1">Enter a VPN Gateway address or host name to
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make the multi-hop VPN connection to IBM.</a></li>
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<li><a href="scenario8.htm#step6multihop1">For proxy option, configure a proxy destination.</a></li>
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<li><a href="scenario8.htm#step7multihop1">Indicate that this server does not provide
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connectivity for other servers or partitions.</a></li>
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<li><a href="scenario8.htm#step8multihop1">Review the Summary window to ensure that the
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configuration meets your requirements, and click <span class="bold">Finish</span> to
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save your configuration.</a></li>
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<li>When prompted, <a href="scenario8.htm#step9multihop1">Test the connection from your
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server to electronic customer support.</a></li>
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<li><a href="scenario8.htm#step10multihop1">Configure a backup configuration.</a></li></ol>
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<p><span class="bold">Scenario details: Configure a multi-hop connection through
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a remote server</span></p>
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<p>After you complete the <a href="scenario8.htm#scenprereqs8">prerequisites</a>, you
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are ready to begin configuring the Universal Connection through the wizard.</p>
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<a name="step1multihop1"></a>
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<p id="step1multihop1" class="sectionscenariobar"><span class="bold">Step 1:
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Complete the planning work sheet.</span></p>
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<p>The following planning work sheet illustrates the type of information you
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need before configuring the remote multi-hop connection to electronic customer
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support. You use this information when running the Universal Connection wizard.</p>
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<a name="wq131"></a>
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<table id="wq131" width="100%" summary="" border="1" frame="border" rules="all" class="blocksingleborder">
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<thead valign="bottom">
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<tr class="tablemainheaderbar">
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<th id="wq132" width="58%" align="left" valign="top">Planning work sheet</th>
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<th id="wq133" width="41%" align="left" valign="top">Answers</th>
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</tr>
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</thead>
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<tbody valign="top">
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<tr>
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<td headers="wq132"><span class="bold">Service information</span>
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<ul>
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<li>Company</li>
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<li>Contact name</li>
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<li>Telephone number</li>
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<li>Help desk or pager number</li>
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<li>Fax number</li>
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<li>Alternate fax number</li></ul></td>
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<td align="left" headers="wq133"><span> </span>
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<ul>
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<li>MyCompany</li>
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<li>Tom Smith</li>
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<li>515–870–9990</li>
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<li>515–870–9942</li>
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<li>515–870–5586</li>
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<li>515–870–5587</li></ul></td>
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</tr>
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<tr>
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<td headers="wq132"><span class="bold">Company address</span>
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<ul>
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<li>Street address</li>
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<li>City or locality</li>
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<li>State or province</li>
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<li>Country (or region)</li>
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<li>Postal code</li>
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<li>National language version</li>
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<li>Electronic mail address</li>
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<li>Alternate electronic mail address</li>
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<li>Media for PTFs (fixes)</li></ul></td>
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<td align="left" headers="wq133"><span> </span>
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<ul>
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<li>94 West Proctor St.</li>
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<li>Boone</li>
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<li>Iowa</li>
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<li>United States</li>
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<li>55902</li>
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<li>English (2924)</li>
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<li>myname@company.com</li>
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<li>myname@othercompany.com</li>
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<li>Automatic selection</li></ul></td>
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</tr>
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<tr>
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<td headers="wq132"><span class="bold">Location</span>
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<ul>
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<li>Country (or region)</li>
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<li>State</li></ul></td>
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<td align="left" headers="wq133"><span> </span>
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<ul>
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<li>United States</li>
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<li>Iowa</li></ul></td>
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</tr>
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<tr>
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<td headers="wq132">Connection method</td>
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<td align="left" headers="wq133">Through a remote server</td>
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</tr>
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<tr>
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<td headers="wq132">Connection type</td>
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<td align="left" headers="wq133">A multi-hop connection to the Internet</td>
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</tr>
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<tr>
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<td headers="wq132">VPN Gateway address or host name</td>
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<td align="left" headers="wq133">192.168.1.1 (As an alternative, supply the host
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name [charlie@mycompany.com]</td>
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</tr>
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</tbody>
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</table>
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<p>If you prefer using <a href="../clfinder/finder.htm">CL Commands</a> to
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create the configuration, use the Change Contact Information (CHGCNTINF) and
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the Create Service Configuration (CRTSRVCFG) commands.</p>
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<a name="step2multihop1"></a>
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<p id="step2multihop1" class="sectionscenariobar"><span class="bold">Step 2:
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Start iSeries Navigator and select the Universal Connection wizard.</span></p>
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<div>
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<p>To start the Universal Connection wizard and begin establishing your connection:</p>
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<ol type="1">
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<li>Open iSeries Navigator software.</li>
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<li>Select the server under the My Connections folder that you want to configure
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for electronic customer support.</li>
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<li>Expand <span class="bold">Network</span>.</li>
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<li>Expand <span class="bold">Remote Access Services</span>.</li>
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<li>Right-click <span class="bold">Originator Connection
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Profiles</span>.</li>
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<li>Select <span class="bold">Configure IBM Universal Connection</span> to start the Universal Connection wizard. The Welcome dialog appears.</li></ol>
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<a name="wq135"></a>
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<div class="notetitle" id="wq135">Note:</div>
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<div class="notebody">A progress bar indicates that iSeries Navigator
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is loading the Universal Connection wizard. If you encounter problems while running the wizard, see <a href="troubleintro.htm#troubleintro">Troubleshoot the Universal Connection wizard</a> for a solution. Run the wizard again after solving the
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problem.</div></div>
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<a name="step3multihop1"></a>
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<p id="step3multihop1" class="sectionscenariobar"><span class="bold">Step 3:
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Enter the service, address, and country information on the Universal Connection
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wizard dialogs.</span></p>
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<div>
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<p>To enter information about your company and connections:</p>
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<ol type="1">
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<li>On the Select Configuration dialog, select either <span class="bold">Primary connection configuration</span> or <span class="bold">Backup connection
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configuration</span>. The default is primary. Check the <span class="bold">View
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and modify contact information</span> box and click <span class="bold">Next</span></li>
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<li>On the Service Information dialog, enter the following information about
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MyCompany and click <span class="bold">Next</span>:
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<ul>
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<li>Company – MyCompany</li>
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<li>Contact name – Tom Smith</li>
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<li>Telephone number – 515–870–9990</li>
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<li>Help desk or pager number— 515–870–9999</li>
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<li>Fax number — 515–870–5586</li>
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<li>Alternate fax number — 515–870–9942</li></ul>
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<p>If this information exists on your server, the company data already
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appears in the fields. For example, if MyCompany previously created a configuration,
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the wizard retrieves the data from the existing configuration.</p></li>
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<li>On the Company Address dialog, enter MyCompany's address and click <span class="bold">Next</span>.
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<ul>
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<li>Street address – 94 West Proctor St.</li>
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<li>City or locality – Boone</li>
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<li>State or province – Iowa</li>
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<li>Country or region – United States</li>
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<li>Postal code – 55902</li>
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<li>National language version – English (2924)</li>
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<li>Electronic mail address – myname@company.com</li>
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<li>Alternate electronic mail address – myname@othercompany.com</li>
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<li>Media for PTFs – Automatic selection</li></ul></li>
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<li>On the Location dialog, select the country (or region) and the state or
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province where your iSeries server resides and Click <span class="bold">Next</span>.
|
||
|
|
<ul>
|
||
|
|
<li>Country (or region) – United States</li>
|
||
|
|
<li>State – Iowa</li></ul></li></ol></div>
|
||
|
|
<div>
|
||
|
|
<a name="step4multihop1"></a>
|
||
|
|
<p id="step4multihop1" class="sectionscenariobar"><span class="bold">Step 4:
|
||
|
|
Under Connect through another system or partion, select the A multi-hop VPN
|
||
|
|
connection to the Internet option.</span></p>
|
||
|
|
<a name="wq137"></a>
|
||
|
|
<div class="notetitle" id="wq137">Note:</div>
|
||
|
|
<div class="notebody">There is a checkbox to <span class="bold">Additionally configure
|
||
|
|
a proxy connection</span>. If your enterprise has an HTTP proxy or you've configured
|
||
|
|
a service and support proxy on another system or partition, and you wish to
|
||
|
|
use that for Universal Connection applications which support going through
|
||
|
|
a proxy, check this box. If this box is checked, Step 6 will appear.</div>
|
||
|
|
<a name="step5multihop1"></a>
|
||
|
|
<p id="step5multihop1" class="sectionscenariobar"><span class="bold">Step 5:
|
||
|
|
Enter a VPN Gateway address or host name to make the multi-hop VPN connection
|
||
|
|
to IBM.</span></p>
|
||
|
|
<p>Enter either the VPN multi-hop gateway address or enter the host (server)
|
||
|
|
name that connects to IBM electronic customer support.</p>
|
||
|
|
<a name="step6multihop1"></a>
|
||
|
|
<p id="step6multihop1" class="sectionscenariobar"><span class="bold">Step 6:
|
||
|
|
For proxy option, configure a proxy destination.</span></p>
|
||
|
|
<a name="wq138"></a>
|
||
|
|
<div class="notetitle" id="wq138">Note:</div>
|
||
|
|
<div class="notebody">This screen only appears if the proxy option was selected
|
||
|
|
in Step 4.</div>
|
||
|
|
<div>
|
||
|
|
<p>To configure a proxy destination</p>
|
||
|
|
<ol type="1">
|
||
|
|
<li><span class="bold">Attempt proxy connection first</span>
|
||
|
|
<ol type="a">
|
||
|
|
<li>Choose this option if you want the proxy to take precedence
|
||
|
|
over the configuration for this scenario.</li>
|
||
|
|
<li>If necessary, check the <span class="bold">Proxy destination
|
||
|
|
requires HTTP basic authentication</span> box and fill in the <span class="bold">User name</span> and <span class="bold">Password</span> fields.</li>
|
||
|
|
<li>Click <span class="bold">Next</span> and proceed to the next Step.</li></ol></li>
|
||
|
|
<li><span class="bold">Attempt proxy connection if previously defined configuration
|
||
|
|
fails</span>
|
||
|
|
<ol type="a">
|
||
|
|
<li>Choose this option if the proxy is to be used only in the
|
||
|
|
event that the configuration for this scenario fails.</li>
|
||
|
|
<li>Fill in the <span class="bold">Proxy IP address or host name</span> field.</li>
|
||
|
|
<li>Fill in the <span class="bold">Proxy port</span> field.</li>
|
||
|
|
<li>If necessary, check the <span class="bold">Proxy destination requires HTTP
|
||
|
|
basic authentication</span> box and fill in the <span class="bold">User name</span> and <span class="bold">Password</span> fields.</li>
|
||
|
|
<li>Click <span class="bold">Next</span> and proceed to the next Step.</li></ol></li></ol></div>
|
||
|
|
<a name="step7multihop1"></a>
|
||
|
|
<p id="step7multihop1" class="sectionscenariobar"><span class="bold">Step 7:
|
||
|
|
Indicate that this server does not provide connectivity for other servers
|
||
|
|
or partitions.</span></p>
|
||
|
|
<p>Click <span class="bold">No</span> to indicate that this server has
|
||
|
|
a direct connection to electronic customer support without providing connectivity
|
||
|
|
for other server or partitions.</p>
|
||
|
|
<a name="step8multihop1"></a>
|
||
|
|
<p id="step8multihop1" class="sectionscenariobar"><span class="bold">Step 8:
|
||
|
|
Review the Summary window to ensure that the configuration meets your requirements,
|
||
|
|
and click <span class="bold">Finish</span> to save your configuration.</span></p>
|
||
|
|
<div>
|
||
|
|
<p>To complete and save your server configuration:</p>
|
||
|
|
<ol type="1">
|
||
|
|
<li>Review the configuration summary. Click <span class="bold">Back</span> if you need to change a value on any of the wizard dialogs.</li>
|
||
|
|
<li>When the configuration is correct, click <span class="bold">Finish</span> to save the configuration. A progress bar indicates that the wizard
|
||
|
|
is in the process of saving the configuration.</li></ol></div>
|
||
|
|
<a name="step9multihop1"></a>
|
||
|
|
<p id="step9multihop1" class="sectionscenariobar"><span class="bold">Step 9:
|
||
|
|
Test the connection from your server to electronic customer support.</span></p>
|
||
|
|
<p>To test the configuration:</p>
|
||
|
|
<ol type="1">
|
||
|
|
<li>Click <span class="bold">Yes</span> when the wizard prompts you to test the
|
||
|
|
configuration. The Verify Universal Connection dialog appears.</li>
|
||
|
|
<li>Make note of any problems as the wizard displays verification progress.</li>
|
||
|
|
<li>Click <span class="bold">OK</span> when the wizard indicates that verification
|
||
|
|
is complete.</li>
|
||
|
|
<li>If the wizard finds errors, restart the Universal Connection wizard, make
|
||
|
|
necessary corrections, save, and retest the corrected configuration.</li></ol></div>
|
||
|
|
<a name="step10multihop1"></a>
|
||
|
|
<p id="step10multihop1" class="sectionscenariobar"><span class="bold">Step 10: Configure a backup configuration (optional).</span></p>
|
||
|
|
<div>
|
||
|
|
<p>If an additional connection method is available to you, it is suggested
|
||
|
|
that you rerun the wizard to configure a backup. This backup will be used
|
||
|
|
automatically in the event that the primary connection fails.</p></div>
|
||
|
|
<a id="Bot_Of_Page" name="Bot_Of_Page"></a>
|
||
|
|
</body>
|
||
|
|
</html>
|