47 lines
3.2 KiB
HTML
47 lines
3.2 KiB
HTML
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<?xml version="1.0" encoding="utf-8"?>
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
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"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xmlns="http://www.w3.org/1999/xhtml" lang="en-US" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="dc.language" scheme="rfc1766" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<meta name="dc.date" scheme="iso8601" content="2005-09-06" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="security" content="public" />
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<meta name="Robots" content="index,follow"/>
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<title>Troubleshoot printing</title>
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<link rel="stylesheet" type="text/css" href="ibmidwb.css" />
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<link rel="stylesheet" type="text/css" href="ic.css" />
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</head>
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<body>
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<a id="Top_Of_Page" name="Top_Of_Page"></a><!-- Java sync-link -->
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<script language = "Javascript" src = "../rzahg/synch.js" type="text/javascript"></script>
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<a name="rzalutroubleshoot"></a>
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<h2 id="rzalutroubleshoot">Troubleshoot printing</h2>
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<p>If your printer is not printing, check this list of common reasons:</p>
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<ul>
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<li>The spooled files in the output queue are not in a ready status. For information
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on how to display a list of spooled files, including the status of the spooled
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files, see <a href="rzaluviewsplfoutq.htm#rzaluviewsplfoutq">Display a list of spooled files</a>.</li>
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<li>The printer might be varied off or might need you to reply to a message.
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For information on how to display a list of printers, including the status
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of the printers, see <a href="rzalustsprt.htm#rzalustsprt">Check the status of a printer</a>.</li>
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<li>The printer writer is not started, has been held, or has ended. For information
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on how to display the status of the printer writer, see <a href="rzalustsprtwtr.htm#rzalustsprtwtr">Check the status of a printer writer</a>.</li></ul>
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<p>For help troubleshooting the IBM IPP Server, see <a href="rzalutrobipp.htm#rzalutrobipp">Troubleshoot the IPP server</a>.</p>
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<p>For help troubleshooting the image print transform, see <a href="rzalutroubleipt.htm#rzalutroubleipt">Troubleshoot the image print transform</a>.</p>
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<p>For additional help troubleshooting printing problems, refer to <a href="http://www.printers.ibm.com/internet/wwsites.nsf/vwwebpublished/supportoverview_ww" target="_blank">IBM® Printing Systems Support</a>
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<img src="www.gif" alt="Link outside Information Center" /> (www.printers.ibm.com/R5PSC.NSF/Web/support+overview)
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and the <a href="http://www.ibm.com/eserver/support/iseries/" target="_blank">IBM Support & downloads</a>
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<img src="www.gif" alt="Link outside Information Center" /> (www.ibm.com/support/).</p>
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<a id="Bot_Of_Page" name="Bot_Of_Page"></a>
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</body>
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</html>
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