ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzaku_5.4.0.1/rzakutrb200.htm

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<title>TCP/IP troubleshooter</title>
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<h2>TCP/IP troubleshooter</h2>
<p><strong>Contact the administrator for the remote system.</strong></p>
<p>The administrator of the remote system can begin troubleshooting from the remote system.</p>
<p>Suggestions for troubleshooting from the remote system:
<ul>
<li>Verify whether the remote system can ping another system. If the ping fails, the administrator should check for a physical network problem, such as a cable that is unplugged.</li>
<li>Check for active filter rules on the remote system. The method for checking for filter rules varies depending on the operating system that runs on the remote system.
<p>If the remote system is running i5/OS<SUP>(R)</SUP>, the administrator can follow these steps to check for active filter rules:
<ol>
<li>In iSeries<SUP>(TM)</SUP> Navigator, expand the remote <strong>iSeries server</strong> --&gt; <strong>Network</strong> --&gt; <strong>IP policies</strong> --&gt; <strong>Packet rules</strong>.
<br>If the right pane is empty, then the server is not currently using packet rules. If the right pane contains a list of interfaces, then proceed with the next step.</li>
<li>Select an interface and view the list of active packet rules in the right pane.</li>
<li>Click <strong>Help</strong> to find out how to edit and work with packet rules.</li>
</ol></p>
</li>
</ul> </p>
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