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<h1 class="topictitle1">Common error messages</h1>
<div><p><span>Use these common error messages to find out
how to resolve the errors.</span></p>
<div class="section"><div class="p">When you use the PING command to verify the connection to another
host in the network, TCP/IP can give you an error message. Use this table
to identify common error messages and to determine what you should do to solve
the problems.
<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" frame="border" border="1" rules="all"><tbody><tr><td valign="middle" width="37.26027397260274%"><strong>Error message</strong></td>
<td valign="middle" width="62.73972602739726%"><strong>What you should do</strong></td>
</tr>
<tr><td valign="top" width="37.26027397260274%">Message ID TCP2670 <p><samp class="codeph">Not able to complete
request. TCP/IP services are not available</samp></p>
</td>
<td valign="top" width="62.73972602739726%">TCP/IP has not been started yet or has not completed
starting. Use the NETSTAT command to see if TCP/IP is active.</td>
</tr>
<tr><td align="left" valign="top" width="37.26027397260274%">Message ID TCP3423 <p><samp class="codeph">No TCP/IP service
available</samp></p>
</td>
<td align="left" valign="top" width="62.73972602739726%"> <ul><li>TCP/IP has not been started yet or has not completed starting. Use the
NETSTAT command to see if TCP/IP is active. </li>
<li>All jobs might not be started in the QSYSWRK subsystem. Use the Work with
Active Jobs (WRKACTJOB) command to verify that the QSYSWRK subsystem and related
jobs are active. Specifically, the QTCPIP job must be active. If they are
not active, look in the job log or system default output queue for any messages. <div class="note"><span class="notetitle">Note:</span> If you are using TCP/IP when the operating system is in restricted
state, the QTCPIP job is not active.</div>
</li>
</ul>
</td>
</tr>
<tr><td valign="top" width="37.26027397260274%">Message ID TCP3409 <p><samp class="codeph">Not able to establish
connection with remote host system</samp></p>
</td>
<td valign="top" width="62.73972602739726%">Check your configured interfaces, their related line
descriptions, and the TCP/IP routes.</td>
</tr>
<tr><td align="left" valign="top" width="37.26027397260274%">Message ID TCP3213 <p><samp class="codeph">Cannot reach
remote system</samp></p>
</td>
<td align="left" valign="top" width="62.73972602739726%">TCP/IP cannot
find a route to the requested destination. Check NETSTAT option 2 and verify
that a *DFTROUTE or equivalent network route has been configured and is active.</td>
</tr>
<tr><td valign="top" width="37.26027397260274%">Message ID TCP3206 <p><samp class="codeph">Remote host did not
respond to VFYTCPCNN within 10 seconds for connection verification 1.</samp></p>
</td>
<td valign="top" width="62.73972602739726%"> <ul><li>Your configuration is probably correct, but you do not get an answer back
from the remote system. Ensure that the remote host is able to reach your
system. Call the remote system operator and ask them to verify the connection
to your system.</li>
<li>Check the host tables or remote name server (if you are using a name server)
for both systems, and the TCP/IP interfaces and routes. The remote name server
might not be able to serve you for some reason.</li>
<li>If you are using an Ethernet line, make sure you specified the correct
Ethernet standard or *ALL.</li>
</ul>
</td>
</tr>
<tr><td valign="top" width="37.26027397260274%">Message ID TCP3202 <p><samp class="codeph">VFYTCPCNN: Unknown
host xxxxxx</samp> where xxxxxx is the host name.</p>
</td>
<td valign="top" width="62.73972602739726%">The host name could not be resolved to an IP address,
either using the host table or a name server. Check the local host table or
the remote name servers (if you are using a name server) for the remote host's
entry. <p>Verify that you can reach the remote name server by issuing a Ping
to the remote name server.</p>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
<div>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzakuping.htm" title="You can use the Packet Internet Groper (Ping) function to test IP-level connectivity between two TCP/IP-capable interfaces or systems.">Ping</a></div>
</div>
<div class="reltasks"><strong>Related tasks</strong><br />
<div><a href="../rzai2/rzai2restrictedstate.htm">Configure TCP/IP when the operating system is in restricted state</a></div>
</div>
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