102 lines
6.3 KiB
HTML
102 lines
6.3 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="security" content="public" />
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<meta name="Robots" content="index,follow" />
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<meta name="DC.Type" content="concept" />
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<meta name="DC.Title" content="Pre-activation checklist" />
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<meta name="abstract" content="Use this checklist to help plan for Electronic Service Agent activation and to verify that you have completed all the preparation tasks." />
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<meta name="description" content="Use this checklist to help plan for Electronic Service Agent activation and to verify that you have completed all the preparation tasks." />
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<meta name="DC.Relation" scheme="URI" content="service_agent.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Format" content="XHTML" />
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<meta name="DC.Identifier" content="pre_check" />
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<meta name="DC.Language" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Pre-activation checklist</title>
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</head>
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<body id="pre_check"><a name="pre_check"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Pre-activation checklist</h1>
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<div><p>Use this checklist to help plan for Electronic Service Agent™ activation
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and to verify that you have completed all the preparation tasks.</p>
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<div class="p">Activation will be easier knowing the following information before starting
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activation: <ol><li><img src="./delta.gif" alt="Start of change" />Ensure you have the following required products installed
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(confirm by using the Display Software Resources (DSPSFWRSC) command): <ul><li>5722-SS1 - Option 34 (<span class="keyword">i5/OS™</span> -
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Digital Certificate Manager)</li>
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<li>5722-JC1 (IBM<sup>®</sup> Toolbox
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Kit for Java™)</li>
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</ul>
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<img src="./deltaend.gif" alt="End of change" /></li>
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<li>Ensure the latest recommended PTFs for Electronic Service Agent are
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installed on <span class="keyword">i5/OS</span>.<ol type="a"><li>Go to the <a href="http://www.ibm.com/eserver/iseries/support/s_dir/slkbase.nsf/recommendedfixes" target="_blank">Recommended fixes</a><img src="www.gif" alt="Link outside Information Center" /> Web site.</li>
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<li>Under Recommended for specific products or functions, select <span class="uicontrol">V5R4</span>, <span class="uicontrol">Electronic
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Service Agent</span> as the topic, and click <span class="uicontrol">Go</span>.</li>
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</ol>
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</li>
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<li>Decide on the best method of connectivity. Service and support recommends
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the following methods for your systems or logical partitions (listed in order).<ol type="a"><li><strong>Direct Internet from each logical partition or server</strong>: This method
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allows larger fix files to pass through the connection to the server. Each
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logical partition can receive the fixes it needs. It is also faster than modem
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dial-up.</li>
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<li><strong>Shared direct Internet</strong>: This method allows larger fix files to
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pass through the connection to the server. It allows connectivity to be concentrated
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through one server or logical partition simplifying firewall rules. It is
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also faster than modem dial-up connection.</li>
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<li><strong>Dial-up from the server, or shared dial-up (if you have logical partitions)</strong>:
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If you do not have direct or shared direct Internet, you might choose to use
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shared dial-up connection. It is slower and restricts the file size that can
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pass through the connection.</li>
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</ol>
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</li>
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<li>Ensure you have the required setup for the type of connection you are
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using: <ul><li><strong>If you are using a VPN connection:</strong> <ul><li>VPN capability</li>
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<li>The prerequisites for enabling service configurations over a direct Internet
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connection include: <ul><li>The iSeries™ server
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must have a globally routable IP address, or the server must be behind a network
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address translation (NAT) firewall with a globally routable address.</li>
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<li>Ensure that TCP/IP is active. You can start TCP/IP through the Start TCP/IP
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(STRTCP) command.</li>
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<li>Ensure your default TCP/IP route, or a host route, directs traffic out
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the appropriate TCP/IP interface to the Internet to allow the VPN to be established
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to IBM. </li>
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</ul>
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<div class="note"><span class="notetitle">Note:</span> For more information about different types of VPN connections,
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see <a href="../rzatj/scenintro.htm">Scenarios:
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Universal Connection</a>.</div>
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</li>
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</ul>
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</li>
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<li><strong>If you are using a dial-up connection:</strong> <ul><li>Refer to <a href="modem_and_resource.htm#modem_and_resource">Modem and resource requirements</a> to
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find out the requirements for Electronic Service Agent connections
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to IBM.</li>
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<li>Verify that the connection number for AT&T Global Network Services
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(AGNS) is current. For the most up-to-date connection numbers, see the <a href="http://www.attbusiness.net" target="_blank">AT&T
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business</a><img src="www.gif" alt="Link outside
Information Center" /> Web site, and select <span class="uicontrol">Help Center >
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Access Numbers</span>.</li>
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<li>Select modem resource for dial-up connections</li>
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<li>Select dialing prefix for dial-up connections.</li>
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</ul>
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</li>
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</ul>
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</li>
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</ol>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="service_agent.htm" title="Electronic Service Agent provides an automatic hardware problem-reporting function that helps predict and prevent hardware errors by early detection of potential problems, downloads fixes, and automatically submits problems to IBM when appropriate.">Electronic Service Agent</a></div>
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</div>
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</div>
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</body>
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</html>
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