82 lines
5.2 KiB
HTML
82 lines
5.2 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="security" content="public" />
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<meta name="Robots" content="index,follow" />
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<meta name="DC.Type" content="concept" />
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<meta name="DC.Title" content="SSL troubleshooting" />
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<meta name="abstract" content="This very basic troubleshooting information is intended to help you thin out the list of possible problems that the iSeries server can encounter with SSL." />
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<meta name="description" content="This very basic troubleshooting information is intended to help you thin out the list of possible problems that the iSeries server can encounter with SSL." />
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<meta name="DC.Relation" scheme="URI" content="rzainoverview.htm" />
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<meta name="DC.Relation" scheme="URI" content="rzainplanssl.htm" />
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<meta name="DC.Relation" scheme="URI" content="../rzahg/rzahgictroub2.htm" />
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<meta name="DC.Relation" scheme="URI" content="../rzab6/ssltrouble.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 2002, 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 2002, 2006" />
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<meta name="DC.Format" content="XHTML" />
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<meta name="DC.Identifier" content="trouble" />
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<meta name="DC.Language" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>SSL troubleshooting</title>
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</head>
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<body id="trouble"><a name="trouble"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">SSL troubleshooting</h1>
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<div><p>This very basic troubleshooting information is intended to help
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you thin out the list of possible problems that the iSeries™ server can encounter with SSL.</p>
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<p>It is important to understand that this is not a comprehensive source for
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troubleshooting information, but rather a guide to aid in common problem resolution.</p>
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<div class="p">Verify that the following statements are true: <ul><li>You have met the prerequisites for SSL on the iSeries server.</li>
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<li>Your certificate authority and certificates are valid and have not expired.</li>
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</ul>
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</div>
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<div class="p">If you have verified that the previous statements are true for your system
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and you still have an SSL-related problem, try the following options: <ul><li>The SSL error code in the server job log can be cross referenced in an
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error table to find more information about the error. For example, this table
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maps the <samp class="codeph">-93</samp> that might be seen in a server job log to the
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constant <samp class="codeph">SSL_ERROR_SSL_NOT_AVAILABLE</samp>. <ul><li>A negative return code (indicated by the dash before the code number)
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indicates that you are using an SSL_ API.</li>
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<li>A positive return code indicates that you are using a GSKit API. Programmers
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can code the <samp class="codeph">gsk_strerror()or SSL_Strerror()</samp> API in their
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programs to obtain a brief description of an error return code. Some applications
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make use of this API and print out a message to the job log containing this
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sentence.</li>
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</ul>
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If more detailed information is required, the message id provided in
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the table can be displayed on an iSeries server to show potential cause
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and recovery for this error. Additional documentation explaining these error
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codes may be located in the individual secure socket API that has returned
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the error. </li>
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<li>The following two header files contain the same constant names for System
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SSL return codes as the table, but without the message ID cross reference: <ul><li><samp class="codeph">QSYSINC/H.GSKSSL</samp></li>
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<li><samp class="codeph">QSYSINC/H.QSOSSL</samp></li>
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</ul>
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Remember that although the names of the System SSL return codes remain
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constant in these two files, more than one unique error can be associated
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with each return code.</li>
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</ul>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzainoverview.htm" title="This topic describes how to use SSL on your server.">Secure Sockets Layer (SSL)</a></div>
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</div>
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<div class="relconcepts"><strong>Related concepts</strong><br />
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<div><a href="rzainplanssl.htm" title="This topic describes the prerequisites of SSL enablement on the iSeries server, as well as some helpful tips.">Plan to enable SSL</a></div>
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</div>
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<div class="relinfo"><strong>Related information</strong><br />
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<div><a href="../rzahg/rzahgictroub2.htm">Service and support</a></div>
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<div><a href="../rzab6/ssltrouble.htm">Secure socket API error code messages</a></div>
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</div>
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</div>
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</body>
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</html>
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