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<h1 class="topictitle1">Verify TCP/IP configuration</h1>
<div><div class="section"> <p>You can verify that TCP/IP is set up correctly on your PC by
issuing a PING command to the <span class="keyword">iSeries™</span> server:</p>
</div>
<ol><li class="stepexpand" id="vertcppc__cwbping"><a name="vertcppc__cwbping"><!-- --></a><span>Open
a command prompt. </span></li>
<li class="stepexpand"><span>Type <samp class="codeph">PING <em>system</em></samp> where <samp class="codeph"><em>system</em></samp> is
the name of the <span class="keyword">iSeries</span> server
that you want to connect to.</span></li>
<li class="stepexpand"><span>If your TCP/IP configuration is correct, you should see reply messages
from the <span class="keyword">iSeries</span> server. If
you do not see these reply messages, here are some possible reasons why the
PING command failed: </span> <ul><li>You might be trying to PING the wrong address. Check the address of the <span class="keyword">iSeries</span> server.</li>
<li>You might have an incorrect IP address listed for the <span class="keyword">iSeries</span> server
in your HOSTS file or DNS entry. This occurs only when you try to PING an <span class="keyword">iSeries</span> server by name (as opposed to
the IP address). If so, try <samp class="codeph">PING <var class="varname">nnn.nnn.nnn.nnn</var></samp> where <samp class="codeph"><var class="varname">nnn.nnn.nnn.nnn</var></samp> is
the IP address of the <span class="keyword">iSeries</span> server
that you want to connect to. You can obtain the IP address of the <span class="keyword">iSeries</span> server from your system administrator.
If that works, update your HOSTS file or DNS entry with the correct address.</li>
<li>Incorrect LAN adapter address is set in the adapter properties on the
PC.</li>
<li>There is no physical connection to the <span class="keyword">iSeries</span> server.</li>
<li>The <span class="keyword">iSeries</span> server or network
name is not correct.</li>
<li>TCP/IP is not configured correctly on the PC.</li>
<li>TCP/IP is not installed or configured correctly, or is not started, on
the <span class="keyword">iSeries</span> server. These problems
need to be addressed by the system administrator.</li>
<li>The <span class="keyword">iSeries</span> server is down.</li>
<li>The iSeries server
is located behind a firewall that will not allow you to PING. Try <samp class="codeph">telnet <em>systemname</em></samp>.</li>
<li>If none of the above explain your problem, restart and go through the
configuration process again.</li>
</ul>
</li>
</ol>
</div>
<div>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzaijpcnet.htm" title="Use this information to configure TCP/IP on supported Windows operating systems.">Set up TCP/IP on the PC</a></div>
<div class="previouslink"><strong>Previous topic:</strong> <a href="rzaijw95tcp.htm">Configure TCP/IP support on the PC</a></div>
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