ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzahq_5.4.0.1/rzahqcltpo.htm

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<title>Collect integrated Windows server service data</title>
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<h2 id="rzahqcltpo">Collect integrated Windows server service data</h2>
<p>If you need to supply service data to support personnel, first consult
the i5/OS logs (see <a href="rzahqmsgpi.htm#rzahqmsgpi">Check message and job logs</a>) and the Windows event log.
You can also make a copy of the Windows event logs on i5/OS (see <a href="rzahqmessagelogging.htm#rzahqmessagelogging">Message logging</a>)
and make Windows server dumps for remote troubleshooting. These topics help
you create dumps to collect further diagnostic information.</p>
<ol type="1">
<li><a href="rzahqntdpi.htm#rzahqntdpi">Create an integrated Windows server memory dump on i5/OS</a>.</li>
<li> To find out how this dump can tell you which configuration and log files
to look at first, refer to <a href="rzahqdmppi.htm#rzahqdmppi">Use the network server description (NWSD) dump tool on i5/OS</a></li></ol>
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