165 lines
10 KiB
HTML
165 lines
10 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<meta name="DC.Type" content="reference" />
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<meta name="DC.Title" content="Operations Console recovery" />
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<meta name="abstract" content="Following are common problems that can occur when using Operations Console during an i5/OS installation or upgrade." />
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<meta name="description" content="Following are common problems that can occur when using Operations Console during an i5/OS installation or upgrade." />
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<meta name="DC.Relation" scheme="URI" content="rzahctroubleshoot.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 2004, 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 2004, 2006" />
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<meta name="DC.Format" content="XHTML" />
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<meta name="DC.Identifier" content="consolerecovery" />
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<meta name="DC.Language" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Operations Console recovery</title>
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</head>
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<body id="consolerecovery"><a name="consolerecovery"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Operations Console recovery</h1>
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<div><p>Following are common problems that can occur when using Operations
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Console during an i5/OS™ installation or upgrade.</p>
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<div class="section"><strong>Symptom: No connection between the server and Operations Console
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PC.</strong><p><strong>Action: </strong>When you receive the <span class="keyword">iSeries™</span> release
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upgrade, the shipped service tools user IDS (except 11111111) are expired.
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For all upgrades and installations, you need to establish a connection between
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the server and Operations Console PC by using 11111111 (eight 1's) for both
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the service tools user ID and the default password. This ensures a successful
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authentication of the subsequent connection of the client to the server. This
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is especially important for automatic installations.</p>
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<p><strong>Symptom:
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Reference code A6005008</strong> </p>
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<div class="p">Use this table if you received reference
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code A6005008. If an IPL did not find a console and if the console type is
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set to anything except a 1, the system displays code A6005008. <ul><li>If you are attempting to use a twinaxial console the only data relevant
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in this reference code is word 16. Use the table below to determine the twinaxial
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failure. The first 4 characters of this word contain the last 4 characters
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of the original failure type. For example, if word 16 contained 50010001,
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the twinaxial-related reference code would be A6005001 and the console type
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is set to use a twinaxial console. Refer to that reference code.</li>
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<li>If you are attempting to use Operations Console, select the appropriate
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section in the following table based on this information:<ul><li>Local console on a network uses words 13, 14, and 15.</li>
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<li>Local console directly attached to the server uses words 17, 18, and 19. </li>
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</ul>
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</li>
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</ul>
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<div class="note"><span class="notetitle">Note:</span> If you just replaced the LAN adapter associated with Operations
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Console (LAN), you need to wait at least 35 minutes for the server to find
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and use the new LAN adapter card. Once the server is satisfied, it starts
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using the new adapter, the console should start, and the reference code disappears.</div>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" frame="border" border="1" rules="all"><caption>Table 1. <span>Reference code A6005008: LAN</span></caption><thead align="left"><tr class="tablemainheaderbar"><th colspan="4" align="center" valign="top" id="d0e63">LAN</th>
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</tr>
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<tr class="tablesubheaderbar" valign="bottom"><th valign="bottom" width="13.730569948186528%" id="d0e66">If Word 13 value is:</th>
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<th valign="bottom" width="22.020725388601036%" id="d0e68">Failure</th>
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<th valign="bottom" width="32.12435233160622%" id="d0e70">Word 14 means:</th>
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<th valign="bottom" width="32.12435233160622%" id="d0e72">Word 15 means:</th>
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</tr>
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</thead>
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<tbody><tr><td valign="top" width="13.730569948186528%" headers="d0e63 d0e66 ">1</td>
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<td valign="top" width="22.020725388601036%" headers="d0e63 d0e68 ">No supported hardware detected or hardware detected
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is not expected (for example, you replaced the LAN IOA and the serial number
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is different)</td>
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<td valign="top" width="32.12435233160622%" headers="d0e63 d0e70 "> </td>
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<td valign="top" width="32.12435233160622%" headers="d0e63 d0e72 ">In some cases the serial number of the expected adapter
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may be shown.</td>
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</tr>
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<tr><td valign="top" width="13.730569948186528%" headers="d0e63 d0e66 ">2</td>
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<td valign="top" width="22.020725388601036%" headers="d0e63 d0e68 ">LAN IOA failed to report</td>
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<td valign="top" width="32.12435233160622%" headers="d0e63 d0e70 "> </td>
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<td valign="top" width="32.12435233160622%" headers="d0e63 d0e72 "> </td>
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</tr>
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<tr><td valign="top" width="13.730569948186528%" headers="d0e63 d0e66 ">3</td>
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<td valign="top" width="22.020725388601036%" headers="d0e63 d0e68 ">Hardware error</td>
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<td valign="top" width="32.12435233160622%" headers="d0e63 d0e70 ">Common error codes: 53001A80,53002AC0 Network, cable,
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or the LAN adapter may not be operational. Error code 00000000 indicates the
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adapter reported but has not been initialized yet. This is not considered
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an error at this time. The adapter should be activated shortly. For other
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error codes, contact your service provider.</td>
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<td valign="top" width="32.12435233160622%" headers="d0e63 d0e72 ">Card position or serial number of adapter</td>
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</tr>
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<tr><td valign="top" width="13.730569948186528%" headers="d0e63 d0e66 ">4</td>
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<td valign="top" width="22.020725388601036%" headers="d0e63 d0e68 ">BOOTP status: If the number of attempts are zero, BOOTP
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is ready when called. If attempts have a value, the PC did not respond</td>
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<td valign="top" width="32.12435233160622%" headers="d0e63 d0e70 ">Attempts</td>
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<td valign="top" width="32.12435233160622%" headers="d0e63 d0e72 ">Adapter position or serial number of adapter</td>
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</tr>
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<tr><td valign="top" width="13.730569948186528%" headers="d0e63 d0e66 ">5</td>
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<td valign="top" width="22.020725388601036%" headers="d0e63 d0e68 ">Server's LAN connection is active but the PC failed
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to connect. Are the PC and server on the same network? Are they using the
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same protocol? Can the PC ping the server? (<samp class="codeph">ping serverhostname</samp>)</td>
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<td valign="top" width="32.12435233160622%" headers="d0e63 d0e70 ">IP address</td>
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<td valign="top" width="32.12435233160622%" headers="d0e63 d0e72 ">Card position or serial number of adapter</td>
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</tr>
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<tr><td colspan="2" valign="top" headers="d0e63 d0e66 d0e68 ">Word 16</td>
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<td colspan="2" valign="top" headers="d0e63 d0e70 d0e72 ">The twinaxial-related reference code is
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represented by the first 4 characters. The console type value is represented
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by the last 4 characters in the form xxxx xxxx.<p>00 indicates not defined by user<br />
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(old default value)<br />
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01 indicates twinaxial console<br />
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02 indicates Operations Console (direct)<br />
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03 indicates Operations Console (LAN)<br />
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04 indicates Hardware Management Console (HMC) </p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" frame="border" border="1" rules="all"><caption>Table 2. <span>Reference code A6005008: Cable</span></caption><thead class="" align="left"><tr class="tablemainheaderbar" valign="bottom"><th colspan="4" align="center" valign="bottom" id="d0e138">Cable</th>
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</tr>
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<tr class="tablesubheaderbar" valign="bottom"><th valign="bottom" id="d0e141">If Word 17 value is:</th>
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<th valign="bottom" id="d0e143">Failure</th>
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<th valign="bottom" id="d0e145">Word 18 means:</th>
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<th valign="bottom" id="d0e147">Word 19 means:</th>
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</tr>
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</thead>
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<tbody><tr><td valign="top" headers="d0e138 d0e141 ">1</td>
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<td valign="top" headers="d0e138 d0e143 ">Asynchronous adapter not detected</td>
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<td valign="top" headers="d0e138 d0e145 "> </td>
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<td valign="top" headers="d0e138 d0e147 "> </td>
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</tr>
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<tr><td valign="top" headers="d0e138 d0e141 ">2</td>
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<td valign="top" headers="d0e138 d0e143 ">No cables detected</td>
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<td valign="top" headers="d0e138 d0e145 ">Adapter position</td>
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<td valign="top" headers="d0e138 d0e147 ">Adapter type</td>
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</tr>
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<tr><td valign="top" headers="d0e138 d0e141 ">3</td>
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<td valign="top" headers="d0e138 d0e143 ">Wrong cable detected</td>
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<td valign="top" headers="d0e138 d0e145 ">Adapter position</td>
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<td valign="top" headers="d0e138 d0e147 ">Cable ID</td>
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</tr>
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<tr><td valign="top" headers="d0e138 d0e141 ">4</td>
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<td valign="top" headers="d0e138 d0e143 ">Port in use</td>
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<td valign="top" headers="d0e138 d0e145 ">Adapter position</td>
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<td valign="top" headers="d0e138 d0e147 ">Adapter type</td>
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</tr>
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<tr><td valign="top" headers="d0e138 d0e141 ">FA</td>
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<td valign="top" headers="d0e138 d0e143 ">Not configured for direct cable</td>
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<td valign="top" headers="d0e138 d0e145 "> </td>
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<td valign="top" headers="d0e138 d0e147 "> </td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahctroubleshoot.htm" title="This information describes common problem scenarios, recovery methods, and ways to get help if you encounter a problem during software installation.">Troubleshooting software installation problems</a></div>
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</div>
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</div>
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</body>
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</html>
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