57 lines
3.5 KiB
HTML
57 lines
3.5 KiB
HTML
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<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="security" content="public" />
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<meta name="Robots" content="index,follow" />
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<meta name="DC.Type" content="task" />
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<meta name="DC.Title" content="Method 1" />
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<meta name="abstract" content="Find the latest status of a reported problem using QRYPRBSTS." />
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<meta name="description" content="Find the latest status of a reported problem using QRYPRBSTS." />
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<meta name="DC.Relation" scheme="URI" content="rzahbrph.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="DC.Format" content="XHTML" />
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<meta name="DC.Identifier" content="rzahbrphmethod1" />
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<meta name="DC.Language" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Method 1</title>
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</head>
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<body id="rzahbrphmethod1"><a name="rzahbrphmethod1"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Method 1</h1>
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<div><p>Find the latest status of a reported problem using QRYPRBSTS.</p>
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<ol><li class="stepexpand"><span>Type <tt>QRYPRBSTS</tt> on any command line, and press the F4 key.
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The Query Problem Status (QRYPRBSTS) display appears.</span> <div class="note"><span class="notetitle">Note:</span> Currently,
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the QRYPRBSTS command is not enabled to query hardware problems.</div>
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</li>
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<li class="stepexpand"><span>If you know the problem management record (PMR) number, type <tt>*PMR</tt> in
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the <span class="uicontrol">Problem identifier</span> field and press the Enter key.
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Additional fields appear on the display. Type the PMR number in the <span class="uicontrol">Service
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number</span> field and press the Enter key. If you know the WRKPRB problem
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ID number, type the 10-digit ID number for the problem in the <span class="uicontrol">Problem
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identifier</span> field and press the Enter key. If you don't know the
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problem ID number, see "Finding a previously reported problem" in the "Related
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topics" section for instructions on how to find this 10-digit number.</span></li>
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<li class="stepexpand"><span>After the query is complete, enter: WRKPRB xxxxxxxxxx (where xxxxxxxxxx
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is the 10-digit problem ID number). The Work with Problem display appears.</span></li>
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<li class="stepexpand"><span>Type <tt>option 12</tt> (Enter text) next to the problem entry
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and press Enter. The Select Text Type display appears.</span></li>
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<li class="stepexpand"><span>Select option 10 (Query Status text). The Query results are shown.</span></li>
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</ol>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahbrph.htm" title="To find the latest status of a reported problem.">Query problem status</a></div>
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</div>
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</div>
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</body>
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</html>
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