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<h1 class="topictitle1">Start a service job to diagnose application server problems</h1>
<div><p>When an application uses Distributed
Relational Database Architecture™ (DRDA<sup>®</sup>), the SQL statements are run in the
application server job. Because of this, you might need to start debug or
a job trace for the application server job that is running on the <span class="keyword">i5/OS™</span> operating system. The technique
for doing this differs based on the use of either Advanced Program-to-Program
Communication (APPC) or TCP/IP.</p>
</div>
<div>
<ul class="ullinks">
<li class="ulchildlink"><strong><a href="rbal1starta.htm">Service jobs for APPC servers</a></strong><br />
When the <span class="keyword">DB2 Universal Database™ for iSeries™</span> application
server recognizes a special transaction program name (TPN), it causes the
application server to send a message to the system operator and then wait
for a reply.</li>
<li class="ulchildlink"><strong><a href="rbal1createtpnsetqcntsrvc.htm">Create your own TPN and set QCNTSRVC</a></strong><br />
To create your own TPN and set QCNTSRVC, do the following tasks.</li>
<li class="ulchildlink"><strong><a href="rbal1starttcp.htm">Service jobs for TCP/IP servers</a></strong><br />
The DDM TCP/IP server does not use transaction program names (TPNs) as the Advanced Program-to-Program Communication (APPC) server does. However, the use of prestart jobs by the TCP/IP server provides a way to start a service job in that environment.</li>
<li class="ulchildlink"><strong><a href="rbal1qrwoptions.htm">QRWOPTIONS data area</a></strong><br />
When DDM or DRDA TCP/IP server jobs are initiated, they look for
a data area in which the user can specify diagnostic and other options. The
name is QRWOPTIONS, and it must reside in the QGPL library to take effect.
It consists of a string of 48 characters.</li>
</ul>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rbal1problem.htm" title="When a problem occurs accessing a distributed relational database, it is the job of the administrator to determine the nature of the problem and whether it is a problem with the application or a problem with the local or remote system.">Troubleshooting</a></div>
</div>
<div class="relconcepts"><strong>Related concepts</strong><br />
<div><a href="rbal1jobt.htm" title="Sometimes a problem cannot be tracked to a specific program. In these cases, Start Trace (STRTRC) and Trace Job (TRCJOB) commands can be used for tracing module flow, i5/OS data acquisition and CL commands executed.">Job tracing</a></div>
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